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The Practice is dedicated to ensuring that the principles and duties of safeguarding adults and children are holistically, consistently and conscientiously applied with the wellbeing of all, at the heart of what we do. <\/p>\n\n\n\n
Our legal basis for processing For the General Data Protection Regulation (GDPR) purposes is: \u2013<\/p>\n\n\n\n
Article 6(1)(e) <\/em>\u2013 Processing is necessary for the performance of a task carried out in the public interest<\/strong> or in the exercise of official authority vested in the controller.<\/p>\n\n\n\nFor the processing of special categories data, the basis is: \u2013<\/p>\n\n\n\n
Article 9(2)(b) \u2013 \u2018processing is necessary for the purposes of carrying out the obligations and exercising specific rights of the controller or of the data subject in the field of employment and social security and social protection law\u2026\u2019<\/em><\/p>\n<\/div><\/details><\/div>\n\n\n\nSending a message to our Practice Team<\/summary>\n
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need. We record your request and our reply in order to increase the efficiency of our Practice. We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.<\/p>\n<\/div><\/details><\/div>\n\n\n\n
Third Parties mentioned on your medical record <\/summary>\n
Sometimes we record information about third parties mentioned by you to us during any consultation. We are under an obligation to make sure we also protect that third party\u2019s rights as an individual and to ensure that references to them which may breach their rights to confidentiality, are removed before we send any information to any other party including yourself. Third parties can include: spouses, partners, and other family members.<\/p>\n<\/div><\/details><\/div>\n\n\n\n
Video and Telephone Consultations<\/summary>\n
As an alternative to face to face appointments, there may be instances where we may offer you an appointment via telephone or video consultation. By accepting the invitation and entering the consultation you are consenting to this. Your personal\/confidential patient information shared on the consultation will be safeguarded in the same way it would with any other consultation with relevant information added to your patient record.<\/p>\n\n\n\n
Video or audio consultations\/appointments are not typically recorded, but if are, your permission will be sought as to the purpose and use of the recording i.e.: for direct care purposes: diagnosis, treatment or care.<\/p>\n\n\n\n
If, as part of the consultation, still images or photographs are taken\/obtained and are to be kept, they will be securely stored as part of your patient record in line with current recommendations.<\/p>\n\n\n\n
If the recording\/images are to be used for any other reason than what the original permission was obtained for, then further permission would be required prior to that use.<\/p>\n\n\n\n
If recordings or still images obtained are no longer needed (i.e.: adequately described in the clinical notes) then the recording\/ images will be confidentially and securely destroyed as per our policies and in line with current recommendations.<\/p>\n<\/div><\/details><\/div>\n\n\n\n
Your information<\/summary>\n
The Law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category. If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data. If the basis changes then, if required by Law, we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.<\/p>\n\n\n\n
Processing your information in this way and obtaining your consent ensures that we comply with Articles 6(1)(c), 6(1)(e) and 9(2)(h) of the GDPR.<\/p>\n\n\n\n
Information we process because we have a contractual obligation with you<\/h3>\n\n\n\n
When you join our Practice, receive medical services from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.<\/p>\n\n\n\n
In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.<\/p>\n\n\n\n
We may use it in order to:<\/p>\n\n\n\n
\n- verify your identity for security purposes<\/li>\n\n\n\n
- provide you with our services<\/li>\n\n\n\n
- provide you with suggestions and advice about how to obtain the most from using our website.<\/li>\n<\/ul>\n\n\n\n
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.<\/p>\n\n\n\n
Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.<\/p>\n\n\n\n
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.<\/p>\n\n\n\n
Why do we collect this information?<\/h3>\n\n\n\n
The NHS (Scotland) Act 1978 and the Health and Public Bodies (Joint Working) (Scotland) Act 2014 invests statutory functions on GP Practices to promote and provide health services in Scotland, improve quality of services, reduce inequalities, conduct research, review performance of services and deliver education and training. To do this we will need to process your information in accordance with current data protection legislation to:<\/p>\n\n\n\n